Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
Do you offer a warranty on high-performance footwear?
Yes, all performance footwear is covered by a 6-month manufacturer warranty against structural defects. This does not cover standard wear and tear from regular athletic use.
Can I return a product if it doesn't fit?
Absolutely. We offer a 30-day return policy for all unused items in their original packaging. Please ensure tags are attached to apparel and shoes are returned in their original box.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status directly through your Paragon Sports account dashboard.
Are your products authentic brand name gear?
We are an authorized retailer for all brands we carry, including Nike, Adidas, Under Armour, and Wilson. Every product is guaranteed 100% authentic and sourced directly from the manufacturer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger equipment purchases.